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GREEN HOME’s FREQUENTLY ASKED QUESTIONS:
All of our products are as eco-friendly as possible, and most are organic and made from sustainable materials. Our time-tested screening process makes sure the products we offer are truly green and not simply “green-washed”. In addition to the products we sell, all packaging and shipping is kept environmentally low impact as well. Dedicated to a truly professional customer service, we strive to be your one-stop green shop!
Right here! We have a large selection of interesting articles, videos, and our very popular Toxipedia posted on our webpage under the tab heading: Information. We also have a Farmer’s Market search and a collection of Earth Friendly partner sites you can visit.
Not exactly. To reduce the use of excess paper and because we are constantly adding new products, we only have our catalog within our website. Waste not and simplify!
You are welcome to visit, however we are entirely virtual and do not have products to purchase at our location.
Yes. We will be happy to take your order over the phone, Monday-Friday 9am-5pm. You can also fax orders to us.
No. Unfortunately we cannot accommodate our neighbors to the North at this time. Green Home only offers shipping within the 48 contiguous United States. We apologize for any inconvenience.
No. We currently only offer shipping within the 48 contiguous United States. Due to environmental impact and excess fuel charges we use ground shipping, thus Hawaii and Alaska are not included. We apologize for any inconvenience.
Most orders are shipped out within 48 hours of placing your order, resulting in a delivery time of seven days. However, exceptions such as with our hand-made items and furniture will require additional time which is outlined in the product description.
No. In order to be true to our green status and reduce carbon emissions and excessive travel we do not offer rush delivery.
We make every effort to have your shopping experience a pleasurable event. If there is a problem with your order and it is within thirty days we will gladly exchange, replace or refund you in accordance to our shipping and return policies.
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